What Sets Us Apart?
We measure success by one simple standard: our ability to help our clients reach their goals and exceed their expectations. This requires us to harness knowledge, experience, great ideas and fresh insight to identify the best solutions. It means integrating clients fully as members of our team and putting the firm's resources at their disposal.

Our value rests in the collaboration of experience - in an open exchange of ideas - working toward a common goal. From defining people strategies and the proper alignment with financial and operating goals to the execution of those strategies, we partner with our clients assigning senior level consultants to fulfill all of our commitments. Our culture rewards the type of thinking and creativity that is subjected to intense, self-critical and continuous scrutiny.

It's an approach that is designed to yield superior results while encouraging the commitment of our people to serve our client's best interests. Our integrity rests in putting the interests of our clients ahead of those of the firm. Our success is demonstrated by our many long-standing client relationships derived from superior customer care. While our approach and processes may not be unique, our execution is. And that's what sets us apart.

1) We are a firm where culture drives our approach to service. We exist for the purpose of serving our clients. It is through our collective efforts as well as our individual thinking that we assist our clients to succeed in the marketplace. We have no cost center to feed and no layers of management to distract our focus on quality service.

2) We assign experienced, senior level account executives and consultants to each of our clients.

3) We respond to our customer needs with respect to the design and funding of benefit programs, not what products are available or what was done for another client and may or may not work for you.

4) We are truly independent and are willing to partner with firms who bring added value to our clients, particularly in functional areas where IBS does not concentrate its skills and resources.

How are we Different?

• Strategy Before Tactics™ Approach – unlike most benefits consultants who provide only high level strategy or brokers who issue quotes on services, IBS works with clients who understand the importance of defining a benefits strategy, develop tactics and execute agreed upon solutions to achieve the overall desired results. We assist in constructing a long term strategy based on a highly structured, time-tested process.   

• IBS Insight ™ Reporting Packages for CFOs and HR MGRs – we understand how complicated managing benefit programs are today.  Our reports provide both CFOs trying to understand costs and HR MGRs trying to understand utilization and value with assessments and recommendations on how to optimize your program.  These reports go well beyond data and deliver actual insight and aid in developing your financial action plan to help make smart, informed and educated tactical decisions.

• IBS Total Plan Review™ – well before reacting to your renewal, we will assist you in  fully evaluating and planning your options for the next plan year. Together, we focus on goals, strategies, tactics and specific time-line tasks.

• Benefit Management Process – clients are provided the best of the best people from across the IBS organization.  Our people are seasoned experts and industry specialists, serving on high profile boards and industry trade groups.  Partners and senior managers are assigned to clients to provide high level counsel, foster open communication and add strategic direction.

• IBS Masters™ Implementation – to ensure your company’s implementation goes smoothly, our methodology takes into consideration pre-planning, employee issues, results tracking, and evaluation against expectations.  Our Master Chart Planning Tool facilitates keeping the smallest detail under control, ensuring a remarkably smooth implementation. This experience has enabled us in becoming a leader in executing innovative CDH plans that succeed.

• IBS Technology Solutions – through relationships with technology providers such as ADP, IBS offers clients an integrated “best in class” technology solution to improve performance, communication, compliance, and administration of all aspects of your program.

• IBS Program Transparency  – IBS believes in complete transparency with our clients and every aspect of our relationship is open to review and disclosure. 

• Strategic Benefit Audit (SBA) – This high-level assessment is often performed following an event such as recently hired, new reporting line established, or other significant change requiring a quick turn-around program assessment.

• Benefit Value Report™ – Our Benefit Value™ Report package not only assists you in measuring and benchmarking your program, but assures employees of the best “value package”

• Benefit Performance Index™ – Customized measurement of how your plan performs year after year against agreed upon business performance measures.

• Cost Control – Our cost management strategies assist in keeping employee’s contributions fair and reasonable.

• On-Line Communications – Our HR portal communications platform provides a wealth of useful information to your employees and their dependents.

• Education – Our communications department will help educate and inform your employees and their dependents as well as minimize any adverse reaction to change.

• Personal Benefit Advocate™ – Our “Employee Assist” center can act as a personal benefits advocate for your employees.

• Integrated Health Improvement Program™ – Our health promotion and wellness strategies and programs will benefit many of your employees and their dependents, as well as help you control future costs.

• College Expense Reduction – Our College Tuition Security Plan enables your employees to gain up to one full year’s tuition credit (discount) at over 200 private colleges across the U.S. at NO cost to you.

• Medical Advocacy – Health Advocate enables your employees to gain professional, secure assistance with a range of health delivery issues.

• Proactive – By not reacting to each years renewal with desperate attempts to shift costs to employees through plan design changes.

• Independence – We are truly independent and empower our staff to continuously serve our clients and become a part of your HR team.

You’ve heard their promises.
Can you depend on their results?
Experience the difference…It’s the people!

» Take time to speak with some of our clients.